Agents are specialized AI assistants within Coworker designed to handle specific types of tasks with expert-level knowledge and optimized workflows.
What Makes Agents Special
Unlike general AI tools, Coworker Agents are purpose-built for specific business functions and roles. Each Agent combines:
Domain Expertise: Deep understanding of specific business areas (sales, engineering, customer success, etc.)
Specialized Tools: Pre-configured access to the most relevant applications and data sources
Optimized Workflows: Proven processes and methodologies for consistent, high-quality results
Organizational Memory: Full access to OM1 for context-aware responses based on your company's history
How Agents Work
Agents operate through a sophisticated system that includes:
Specialized System Prompts: Each Agent has custom instructions tailored to their specific domain and use cases
Tool Integration: Direct access to relevant business applications (GitHub, Jira, Salesforce, Slack, etc.)
Planning & Execution: Structured approach to breaking down complex tasks into manageable steps
Quality Assurance: Built-in validation and error handling specific to their domain
Types of Agents Available
Sales & Revenue Agents
Sales Call Analysis: Analyze call recordings for coaching opportunities and deal insights
Pipeline Analytics: Review deal progression and identify bottlenecks
Deal Risk Assessment: Evaluate opportunity health and likelihood to close
Customer Handoff: Smooth transitions from sales to customer success
Engineering & Technical Agents
Code Research: Deep analysis of codebases and technical implementations
PR Review: Automated pull request analysis and feedback
Technical Documentation: Generate and maintain technical specs and guides
Bug Analysis: Investigate and document technical issues
Customer Success Agents
Customer History Analysis: Comprehensive customer relationship and interaction review
Health Scoring: Assess customer satisfaction and risk factors
Support Intelligence: Analyze support patterns and improvement opportunities
Onboarding Optimization: Streamline customer onboarding processes
Operations & Leadership Agents
Team Performance Analysis: Evaluate team productivity and identify improvement areas
Process Documentation: Create and maintain operational procedures
Strategic Insights: High-level analysis for leadership decision-making
Workflow Automation: Optimize and automate business processes
Agent Capabilities
All Agents share core capabilities while specializing in their domains:
Cross-Platform Integration: Work seamlessly across your connected business applications
Organizational Context: Leverage your company's complete data and history through OM1
Structured Output: Deliver consistent, professional results on Canvas
Real-time Collaboration: Allow you to review and edit work as it's being created
Source Attribution: Provide clickable links to all referenced materials and data
Benefits of Using Agents
Expertise on Demand: Access specialized knowledge without hiring additional experts
Consistent Quality: Standardized approaches ensure reliable, professional results
Time Savings: Automated workflows can save 8-10 hours per week per user
Reduced Errors: Built-in validation and domain expertise minimize mistakes
Scalable Intelligence: Handle increasing workloads without proportional resource increases
Getting Started with Agents
Identify Your Needs: Determine which business function or task type you need help with
Choose the Right Agent: Select the Agent that best matches your domain and requirements
Provide Clear Context: Give the Agent specific details about what you need accomplished
Review and Refine: Use Canvas to collaborate and improve the Agent's output
Iterate and Learn: Agents improve with use and feedback
Agent vs. General Deep Work
While Coworker's general Deep Work mode can handle any task, Agents offer:
Faster Results: Pre-optimized for specific use cases
Better Quality: Domain expertise leads to more accurate and relevant outputs
Consistent Format: Standardized approaches for predictable results
Less Guidance Needed: Understand domain context automatically
Use Agents when you have recurring tasks in specific business areas, and use general Deep Work for novel or cross-functional projects.