General Questions

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31 articles in this collection
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Can I sublet my room temporarily?

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Updated over a week ago

More information about the room

Introduction and information for new tenants
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Updated over a week ago

Fixed vs. Flexible terms

The difference between both terms at Cozy
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Updated over a week ago

What is Cozy?

Cozy explained in a nutshell
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Updated over a week ago

Cozy House Rules

Rules and Guidelines for your stay with Cozy
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Updated over a week ago

What's the minimum stay policy?

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Updated over a week ago

Is there a broker fee?

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Updated over a week ago

Is there a lateness fee?

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Updated over a week ago

Is it safe living with people I've never met before?

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Updated over a week ago

Is rent negotiable?

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Updated over a week ago

Is an ID or Passport required?

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Updated over a week ago

If I rent a room can I share it with two people?

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Updated over a week ago

Is a discount/referral/affiliate program available?

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Updated over a week ago

I am a landlord, how can I work with Cozy?

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Updated over a week ago

How does the deposit work?

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Updated over a week ago

How does furnishing work?

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How do utilities work?

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How does cleaning work?

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How do shared bathrooms work?

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How do I put a room on hold?

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How do I submit a maintenance request?

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How do I Book / Pay for the room?

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How do I get the keys?

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Updated over a week ago

Do all units have a washer?

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Updated over a week ago

How can I contact Cozy?

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Updated over a week ago

Do all rooms have a closet?

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Updated over a week ago

Can I smoke in the apartment?

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Updated over a week ago

Can I stay less than 3 months?

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Can I know more information about the roommates? Gender, age, employment…

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Can I bring a pet?

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Can I bring my own furniture?

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Updated over a week ago