Admin tool
To reinstante an account through the Admin tool, follow the steps below:
⚠️Important: If you’re unable to activate the account, check the user profile and remove the leave date before attempting to reactivate the account.
Log in to the Admin tool.
Use the same credentials from your console.
Click Employees, then search for the user.
In the top-right-hand corner, enable the Active box.
Click Save.
Manage team members
To reinstate and account through Manage team members, follow the steps:
Log in to the console.
Click the circle with your initials in the top right corner.
Click Manage team members, then click on the inactive user.
Click the toggle
next to general information to activate the account.Click Save team member.
Create user form
To reinstate through the create user form, follow the steps:
Log in to the create user form.
Click User List and search for the employee to activate.
Click the Active box and then click Save.