Health and safety awareness for managers

We're pleased to announce the release of our health and safety awareness course for managers.

In the fast-paced environment of the hospitality industry, prioritising health and safety is paramount in order to achieve and maintain a secure and safe workplace environment. The role of a manager is crucial to ensure the safety and wellbeing of team members and guests.

This course outlines your responsibilities as a manager in the workplace under relevant health and safety legislation, covering potential risks, control measures, and common hazards you're likely to come across, in addition to the proper implementation of safe work procedures, such as risk assessment, to keep yourself, your team, and guests safe.

This course caters to managers, offering a comprehensive overview of health and safety procedures and regulations. Should the need arise for more concise, role-specific training, you can explore our specialised courses tailored for Front of House, and Back of House roles as well as our full Awareness course.

Course versions

We've created versions of this course specifically for team members in different roles, including:

Promotional video

For a sneak peak, watch our promo video below:

Course overview

By the end of this course, you'll be able to:

Ensure health and safety legislation requirements are met.
Identify common hazards within the workplace and follow safe systems of work to avoid risks.
Explain your responsibilities regarding health and safety in the workplace.
Conduct a risk assessment to improve health and safety at work.
Maintain the principles of health and safety in the workplace.

Section 1: Why is health and safety important?

In this section, you'll learn about:

The benefits of adhering to health and safety standards in the workplace, and the cost of poor practice.
Why identifying hazards and implementing controls are vital.
An overview of the key health and safety legislation.
Your responsibilities under legislation.
Key components of a health and safety policy.

Section 2: Common health and safety hazards

In this section, you'll learn about:

Definitions and examples of hazards, risks, and controls.
Common health and safety hazards in hospitality.
The five-step approach to risk assessment.

Section 3: Controlling the hazards

In this section, you'll learn about:

Controls for common hazards.
Requirements of employers and managers regarding PPE.
Safety signage.
Responding in an emergency.

Section 4: Maintaining health and safety

In this section, you'll learn about:

Risk checking methods.
Welfare and employee facilities: What must be provided.
Who's responsible for health and safety in the workplace.
Reporting accidents.

Course name	CPL Health and Safety Awareness Managers
Course ID	3321
Duration	30 minutes
Assessment	10 questions, 70% pass rate
Release date	March 2024
Endorsements	IOH
3rd party input	All About Greens
Accessibility	Console, App
Category	Compliance

Improvements in latest version

Content	Situational content specific to managers.. Content validated by a subject matter expert to ensure the ongoing relevance and accuracy of the material. Extra resource downloads included to support learning. General course promotes awareness for all team members.
Accessibility	Subtitles included in videos. Transcripts available for all videos. Accessible colours used. Extra resources include fully accessible PDFs. Glossary included to explain key definitions. Screen reader friendly.
Video and animation	Live action video to demonstrate controls in a hospitality environment, featuring All About Greens, a vegan cookery school. Used branching scenarios, where learners make choices, coupled with animated videos to increase engagement. Animated case study video included to provide relevant, human-centred approach.
Design	Engaging graphics and downloads. Improved UX User-centred design, easier to navigate and understand. Increased interaction for learners helping engagement. Mobile-first design.
Legislation	Relevant legislation ensuring coverage for England, Scotland, Wales, Northern Ireland.