Skip to main content
All CollectionsCustomer Account
reCAPTCHA too low
reCAPTCHA too low

Can't log in because you're getting a "reCAPTCHA too low" message? Try this article.

Rick Pray avatar
Written by Rick Pray
Updated over a week ago

Bots are a pain (robocalls, anyone?). We use Google's reCAPTCHA services to detect bots and keep our website safe.

Unfortunately, Google will flag you as a potential bot and post a "reputation too low" error if you have multiple failed login attempts or use something like a VPN.

Trying the following should resolve this error:

  1. If possible, log in to a Google service like Gmail or YouTube.

  2. Clear your browser cache and cookies. Here is an article.

If you're still having trouble, contact our support team via chat, and we'll do what we can to help.

Did this answer your question?