When your client doesn’t have a credit report that our software can import, you must manually enter credit items and scores to start their credit repair process. Once your client hears back from the bureaus after Round 1, you must manually update the status of the dispute items according to the bureau’s responses.
In this article, you will learn about:
To start, make sure you have the following:
How to update dispute items manually - Step by step
Click on Clients
Click on your client’s name to open the client dashboard
Click on Dispute Items
This area will present you with a list view of the dispute items you’ve added manually or imported for this client.
Go through the report and edit the item’s status as needed under the three bureaus
For example, if you need to update the following Bank of America Mortgage item, you would click on the In Dispute link to select the new status.
A pop-up will show where you will be able to update the disputed item.
Select the new status for the item under the corresponding bureau(s).
Click on Save
How to update credit scores manually - Step by step
Click on Clients
Click on your client’s name to open the client dashboard
Click on Add/edit scores in the Scores section
Click on + Add Scores
Select a Date for the newly reported scores
Enter the new scores under each bureau
Click on Save
Exit the Manage Scores popup
What you can do now: