Skip to main content

Refund Policy

At Creatify, we truly want every user to have a smooth and positive experience. To keep our service fair and consistent, we follow a clear refund policy, which is also shown on our website and before any purchase is made.

Updated over 3 weeks ago

Our Subscription System

Creatify.ai offers both free and paid plans. Paid subscriptions can be billed monthly or yearly and renew automatically unless canceled. You may cancel anytime through your account or by emailing support@creatify.ai or messaging us on our help desk, and we’ll be happy to assist.

General Refund Policy

Because all payments are processed immediately and give instant access to our premium tools, payments are final and non-refundable. This is stated in our Terms of Service and on our paywall before checkout, so users have full clarity before subscribing.

However, we understand that situations can vary—and we always aim to be fair and considerate. That’s why we carefully review refund requests based some circumstances.


🧡 Our Goal

We’re here to help you get the most out of your subscription. If you’d like to cancel, we can ensure your plan stops renewing so there are no future charges. And if you need assistance with the tools, our team is always ready to guide you.

Just let us know how we can support you!

Did this answer your question?