You've just been accepted into a Creator Program with a brand and are curious about where to track your Sales & Commissions, Social Stats, and Rewards (if applicable). Here's your guide to navigating the Creator Hub.
As a quick overview, the Creator Hub is your one-stop-shop for all program activity, from tracking Sales & Commissions to viewing the status of your social posts. The Creator Hub is where you'll go to view your program performance without having to reach out to the brand you're creating content for.
How to Access the Creator Hub
Log in from your storefront or find your welcome email that links directly to the Hub. From there, you'll be prompted to enter a one-time passcode that will be sent to your email address (please note: the email you enter must be the email you used to sign up for the program with). Once logged in, click "View my dashboard" in the top right-hand corner – this is your Creator Hub.
Affiliate Stats
On the first business day of the month, you'll be paid out for sales you made in the previous month. You'll be able to track how many sales you made, the sales amount, commissions received, and your "All-time Stats."
Social Stats
This is where you can view the content you've posted tagging the brand. You'll see either "approved" or "rejected" with a reason as to why the post was rejected.
Rewards
*Please note, this section may not be applicable to all programs*
Ever wondered where you stand with rewards or where to find your site credit from previous rewards earned? Look no further: The Rewards section in the Creator Hub is your place to keep tabs on rewards you've earned and can earn in the future. If you have an unused code, you will be able to copy the code to use for your next purchase!
We hope this helps! It's our goal to make sure you feel like you have grips on how to succeed as a creator and have all of the information you need to stay up-to-date on your performance.
Visual Learner? Watch a walkthrough of the Creator Hub.