Whilst Credentially allows your users to upload their own documents, you may have the need to upload on their behalf.
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To upload a new version of а document directly to a users profile, follow these steps:
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1. Open the 'Documents' tab in the staff member profile.
2. Click on document type
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5. Select 'upload new'

3. Select the file you want to upload
4. Check the details of the document and approve it
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Credentially tip: Credentially's OCR engine will read and extract issue and expiry dates for documents you upload to save you time, but you still should review and check details before you click 'approve'.