Here is a simple guide on what to do if you experience slow loading on Credentially:
Check your Internet connection. Most of the times poor connection is the reason why Credenitally is slow to load
Clear your browser cache. Please refer to the guides below on how to clear cache in different browsers:
Google Chrome: https://support.google.com/accounts/answer/32050
Mozilla Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Here is how you can easily clear cache&cookies for Google Chrome exactly for the Credentially page:
If it happens you still experience slow loading of your Credentially system after following para 1 and 2 above, please report this issue to support@credentially.com so we can run additional checks for you.