Events History

How can I see what notifications are sent to a staff member, and when?

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Written by Sarah Plumley
Updated over a week ago

This feature allows all Default Administrators to access Events History in any staff member profile.

Other roles can be given permission to view via the roles management tab in organisational settings. Simply enable the "view" permission toggle in the role permissions section (This permission can be granted only when the user has access to All staff members).

History of email notifications sent
The system displays the history of sent email notifications to the selected Staff Member, i.e the Recipient of the email = Staff Member.

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Filters

The system allows filtering history of sent email notifications by:

Date when email was sent

Credentially tip: If you want to check an email on a specific date, you need to specify From and To dates as the same date.



User who initiated email sending

For automatic email notifications, we display “System”. Searching is possible only by user name.

Type of the email notification

We display all possible email types in the filters. If the user hasn’t received any email with specified type, the system will not find any results.


Credentially tip: All 3 filters can be cleared by clicking on “Clear Filter” button.


If we are unable to confirm the origin of the notification in the "Name" column, you'll see a "-" instead. This might be the case for some old notifications sent from Credentially.

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