If you have paid your rent in multiple instalments, we won't be able to automatically match and report your payments. However, we may still be able to report them as a one-off exception.
Please contact our support team at help@creditladder.co.uk with the payment dates and amounts, and we'll review whether we can add them for you.
Going forward, please pay your rent as a single monthly payment to ensure your rent can be reported to the credit agencies.
If you’re unable to pay your rent as a single monthly payment, please contact our support team at help@creditladder.co.uk.