How to be cc'd into a reminder email:
In the main menu, click Workflows, then
Click the workflow you want to update.
Select a reminder, then click on the Settings tab
Tick the checkbox beside the names of the users you want to be cc'd
Repeat steps 3 & 4 for each reminder you want to cc other users
NB: Consider how many debtors your organisation has before using this option, we recommend only cc'ing someone into one of the later reminders.
