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Why does my Aged Receivables Report balance differ from CreditorWatch Collect?
Why does my Aged Receivables Report balance differ from CreditorWatch Collect?

An Aged Receivables report run within your accounting software may differ from the totals you see in CreditorWatch Collect.

Updated over a year ago

When you run the Aged Receivables report in your accounting software, sometimes you'll notice a difference in the overdue totals.

Unapplied credit notes

The most common reason is because you have unapplied credit notes in your accounting software. Once you apply a credit note against an invoice, then the total due (or overdue) will be updated in CreditorWatch Collect.

Aging by months vs days

Another reason you might see some differences is because your Aged Receivables report shows the amount due by months i.e.

  • Current

  • < 1 Month

  • 1 Month

  • 2 Months

  • 3 Months

  • Older

Whereas the Aged Receivables graph on your CreditorWatch Collect dashboard displays totals by age bracket:

  • 0-6 days

  • 7-13 days

  • 14-29 days

  • 30-59 days

  • 60-89 days

  • +90 days

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