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My bag is damaged!
My bag is damaged!

The mailer bag is too soft and didn't protect my coffee bag shipment.

Michael Klassen avatar
Written by Michael Klassen
Updated over 4 years ago

Our roasting partners ship all of their coffee in our recycled mailer bags. The main goal with these bags is to increase sustainability while decreasing our carbon footprint.

In a survey to all of our users we asked if they would mind a slightly damaged coffee bag if it meant we were helping the planet. A vast majority said they'd prefer a a beat up bag over a beat up planet.

That being said, if the actual coffee is damaged or unable to be enjoyed we will make sure to take care of your order and work on a better solution.

Thanks for your care and concern!

Happy Brewing.

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