Our roasting partners ship all of their coffee in our recycled mailer bags. The main goal with these bags is to increase sustainability while decreasing our carbon footprint.
In a survey to all of our users we asked if they would mind a slightly damaged coffee bag if it meant we were helping the planet. A vast majority said they'd prefer a a beat up bag over a beat up planet.
That being said, if the actual coffee is damaged or unable to be enjoyed we will make sure to take care of your order and work on a better solution.
Thanks for your care and concern!
Happy Brewing.