To reset your password, follow the steps below:

1. Go to Canvas (

2. Click "Forgot your password?" and enter your CGA Student Email Address (in the format Don't enter your personal email). This will send an email to your CGA Student Email that will allow you to reset your password.

Canvas SSO.png

3. Open your CGA Student Email, click "reset password" and enter a new password. If this email does not arrive please check your spam. It should arrive within 60 seconds of requesting it.

Canvas Forgot your Password.png

Note: The same password applies to all CGA platforms - Crimson App, Crimson Classroom, and Canvas.

If you are still having problems please send a screenshot and your query to

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