Over time, notebooks can significantly increase in size, especially if you use OneNote to collect embedded documents, image scans, PDFs, or video and audio clips as part of your notes. Before attempting to download large notebooks, make sure you have several gigabytes (GB) of available space on your computer’s hard drive. If a download is interrupted because you ran out of storage, you’ll need to restart the download again after you’ve recovered enough hard drive space.

Whenever a notebook is downloaded successfully, it is saved as a Zip file that contains a folder with the same name as the notebook. In rare cases, it’s possible that a downloaded Zip file doesn’t contain any notebook folders but only shows a file called errors.txt. When this happens, something went wrong during the export process. To troubleshoot this issue, open the errors.txt file from the downloaded Zip file in a text editor and read its contents for more specific information.

If OneNote rejects a notebook file that you’re trying to import, it’s likely that you’re trying to upload the original Zip file that was created when you previously downloaded the notebook. To solve this issue, double-click to open the original Zip file, and then extract (copy) the notebook folder from the Zip file to any location on your hard drive (for example, the desktop). When the notebook folder has been successfully saved outside of its Zip file, you can import the folder into OneNote.

If your OneDrive account is low on available space, manually delete any unnecessary files from your OneDrive storage (including any failed notebook uploads) and then try importing the notebook folder again.

Please move portions of your notebook into separate, smaller notebooks and then try exporting these smaller notebooks instead.

If you still have any issues, please email us at mycga@cga.school.