Skills tests let employers figure out what you already know and allow you to prove you have the necessary skills to succeed in the role. The Computer and Internet Skills Assessment is an assessment of basic computer skills. It measures proficiency with using Internet browsers and common desktop applications such as email and word processing programs.

The Computer & Internet Skills Assessment is designed to demonstrate your proficiency with using Internet browsers and common desktop applications. As such, there’s no specific study required before completing this assessment. The best thing you can do to prepare is to ensure you’re in a comfortable, distraction-free environment, and that you have read all the instructions carefully.

Please note that this assessment requires the use of a keyboard and mouse, meaning you will require a desktop or laptop device to complete your assessments.

If you’ve ensured that your device meets the system and browser requirements and you are still experiencing issues, we suggest trying the following:

If issues persist, please try accessing the assessment via a different device or connection (for example, mobile/hotspot).