Some assessments may require your device to be rotated to portrait or landscape orientation before proceeding. This will be indicated by the below image appearing on your screen.

If you are physically rotating your device when prompted, but your screen is not rotating to the desired orientation, it’s likely that your device's orientation feature is currently locked.

If you are unsure how to enable the screen orientation feature, we recommend searching online for your device manufacturer’s official guide, as the process varies depending on the make and model of your device.