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How do I verify my identity?

Matt avatar
Written by Matt
Updated over 7 months ago

All CrossBet accounts must be verified at signup.

We attempt to verify your account upon signing up, however in some cases this may be unsuccessful. Verification is easy, we just require the following;

1 x Photo ID

This can be in the form of:

  • Australian Drivers License

  • Passport

  • Proof of Age Card

  • Student ID card (issued by Australian Education Institution)

1 x Proof of Address

Can be one of the following:

  • Medicare Card

  • Bank statement

  • Rates notice

  • Phone/Internet bill

  • Lease agreement

  • ATO statement

Note: Preferred and quickest way to verify your account is providing a copy of Australian Drivers Licence and Medicare Card.

Please ensure your verification documents match the details on your CrossBet account. Send the scans/images via email to customerservice@crossbet.com.au ensuring they are clear.

We will aim to have your verification processed the same day.

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