If your project hasn't gone live yet, or if it is live but has not received any pledges, then you can delete your project by clicking on the 'My Projects' button in the top-right corner of the page, then clicking the Bin Icon under the project you want to delete.
Additionally, you may also request to archive your project, especially if it has not yet received pledges. Archiving will remove the project from public view.
Deleting a Live or Closed Project
If your project is live and has received pledges or has already closed, you’ll need to contact our Support team to request deletion. Please email support@crowdfunder.co.uk.
❗ Why We May Not Delete a Successfully Closed Project Immediately
There are several important reasons why we may keep your project visible, even after it has ended:
Transparency & Public Record Crowdfunding is built on trust. A successfully funded project serves as a public record of the commitments you’ve made. Keeping the project page accessible allows backers to revisit the original description, rewards, and updates, ensuring accountability.
Accountability to Backers As a creator, you have a responsibility to deliver what you promised. Your project page acts as a reference for these commitments. If it were deleted, backers would lose access to essential information, making it harder to track progress or resolve concerns.
Legal & Financial Record-Keeping Crowdfunding involves financial transactions, and we’re required to maintain accurate records for legal, accounting, and dispute resolution purposes. Deleting a project could interfere with record-keeping for payouts, fees, chargebacks, and other financial matters.
Platform Integrity & Fraud Prevention Keeping past projects visible (successful or not) helps us protect our community. This prevents situations where a creator could remove a campaign, relaunch under a different identity, and mislead potential backers. In addition, Crowdfunder retains certain project-related data for at least seven years to comply with legal and financial record-keeping obligations.
If you still wish to request deletion after reviewing the above, please get in touch with our Support team via support@crowdfunder.co.uk.
Search Engine De-indexing Limitations
While Crowdfunder can initiate a request to Google to remove deleted project pages from its search results, the actual de-indexing process is managed entirely by Google. The timeline for removal may vary based on their policies and measures.
Data Retention Policies
Even after project deletion, certain personal and project-related information will be retained by Crowdfunder for a minimum of seven years or as required by law. This ensures compliance with legal obligations and facilitates potential dispute resolutions.