🎉 Congratulations! You’ve successfully created your Charity Profile page on Crowdfunder.
Your Charity Profile acts as a central hub for your organisation on Crowdfunder. It’s a public-facing page where:
Supporters can donate directly to your charity
Individuals can start fundraisers on your behalf to support your cause
What It’s Not:
While your Charity Profile is a great way to raise general donations, it’s not designed for:
Running individual fundraising campaigns with specific targets
Applying for +Extra funding from our partners
If you’re looking to launch a focused project or apply for +Extra funding, follow this guide to easily set up a project from your charity hub.
Exploring Your Charity Dashboard
Wondering how to get the most out of your profile? This guide will walk you through:
Navigating your dashboard
Starting a new project or prize draw
Accessing reporting tools
Managing Gift Aid
👉 Simply click on any of the options below to dive into each feature.
How does my Charity Profile appear to supporters?
How does my Charity Profile appear to supporters?
This is how your profile page is displayed to the public based on the information you provided while creating it.
1. Charity name and registration details
2. Charity logo
3. Video (or image if you haven't added a video).
4. Donation buttons - here, supporters can make a single donation or set up a monthly recurring donation.
5. Charity profile description.
6. Total raised so far (once you have reached £1500+). This includes any fundraiser or project totals that have been set up from your charity profile. You can also see how many people have donated or set up fundraisers beneath this. The estimated Gift Aid is how much you should be able to claim from HMRC.
7. 'Fundraise for this charity': When supporters click this button, they will be taken to a different page where they can set up a fundraiser to raise money for your charity (for example, a sponsored run). The money raised from these will feed into your total raised and go straight to your charity bank account via the financial details you set up with your Charity Profile page.
Further down your charity profile page, you can also see a list of any fundraisers that are currently set up and any donations and comments that have been made to your Charity Profile.
How does my Charity Profile appear to me?
How does my Charity Profile appear to me?
Once you're logged in, click on the ‘My Charity’ button in the top right corner of your dashboard. This takes you to your charity’s main control panel, where you can:
Get a quick overview of your charity’s stats
Access detailed performance data under the ‘Reports’ section
Edit your profile details
View your profile as it appears to the public and potential supporters
Quickly start a new project or prize draw, automatically linked to your Charity Profile
This area is your go-to space for managing everything related to your charity’s presence and fundraising on Crowdfunder.
It also gives you the totals you have raised from any projects set up under your Charity Profile and any fundraisers that have set up their projects for your charity.
This is a summary of all funds raised on your profile. If you previously had a charity page with Crowdfunder in partnership with Charities Trust, this will show underneath with the total raised.
For further details and functionality in your Charity Profile, click on the 'Reports' tab at the top of the page, and you will be able to generate and download data from your Charity's activity. This tab holds the full reporting for your charity, including any projects or prize draws you have set up and all fundraisers set up by people for your charity.
You also have lots of options that you can view from your profile dashboard. You can access this by selecting 'View overview' under your Charity profile.
You then see your charity dashboard and can access lots of useful information.
From the Overview tab, you can find your Charity Profile stats, timeline, donation sources and more detailed breakdown figures.
From the Promo tab, you will find all the links you need to share on social platforms, promote your Profile via QR code, create links directly to your checkout page, create trackable links and add a widget to your website.
From the Updates tab, you can post a general update to display on your Profile. This will also be sent to any of your supporters via email that has opted into marketing and Profile updates.
From the Comments tab, you can see all of the comments on your Profile and if you need to you have the option to hide comments from public view.
From the Fundraisers tab, you can see who is running fundraisers for your charity. You can also send them a message from this section.
From the Supporters tab, you can see everyone who has donated to your profile. You can choose to view this as direct pledges or include the information from your fundraisers, too.
You can also send your supporters messages from this tab however, you must only use this messaging service to contact supporters about specific issues as you risk breaching data protection rules if you send anything that could be classed as marketing. See our guide on marketing emails for more information about this.
7. From the Regular Donations tab, you can see any supporters who have set up a recurring monthly donation to your charity and how much they are giving.
8. From the Manage Profile project tab, you can edit your profile and download the reports that enable you to claim Gift Aid and see details of all the supporters and their donations to your charity. See this guide for further information on the reporting downloads.
9. From the Reports section, you can generate and download data from your charity's profile activity on Crowdfunde,r including any donations directly to your profile or any fundraisers that have been set up from it. This includes your gift aid and transaction reports.
Please use the main reports tab on your charity hub ('My Charity') to get full reporting of any projects you have set up, as they will not be shown in this section's reports.
10. From the Payouts tab, you can view all the payouts paid into your charity bank account. This includes the source that the payment came from, allowing you to stay informed of where your funds are coming from.
You will also now be able to change your payout frequency to either monthly or weekly and set the day of the week or date of the month you’d like your payouts to be sent or pause payouts for up to 30 days.
11. From the Widgets section, you can create a 'donate on Crowdfunder' button to add to your website. This will automatically direct people to your charity profile.
💡 To add additional users to manage your charity, make any amendments to your charity registration details, change ownership of your profile or delete it, please contact us in support.