Advice and answers from the CrowdOx / Kickbooster Team

Using Google Analytics, Kickbooster can track clicks, pledges, cancellations and adjustments made through Kickbooster links. 

If a cancellation takes place within the 2 weeks after the campaigns funding period is over, the campaign must provide proof of cancellation to team@kickbooster.me in order to amend the invoice. 

Kickbooster cannot verify if a backers payment is successful or not. As the campaign could potentially retrieve the funds through another means (such as an order survey), we will not remove transactions from our invoice for failed payments.

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