Every Crowdpurr experience is assigned a random five-digit access code called the Experience Code that your crowd uses to identify and join your interactive experience.
How do Experience Codes work? To join your experience, your crowd can either go to crowd.live and enter your Experience Code. Or simply navigate to crowd.live/ABC123 where ABC123 is your Experience Code.
By default, Experience Codes are a random sequence of five characters. When your crowd visits your experience's URL or hyperlink (e.g. crowd.live) on their mobile device, they must enter the Experience Code shown on the Experience Dashboard and Presentation View.
Custom Experience Codes
For users on the Seminar Plan or higher, Crowdpurr provides the option to customize the Experience Code for each of your experiences. Instead of having a random, hard-to-enter, and hard-to-remember code, you could set your Experience Code to something more customized and on-brand to your company, event, or organization like:
TEAMTRIVIA
COMPANYPOLL
POLL2025
EVENTQUIZNITE
ABCSOCIALWALL
Your crowd would then enter this code at your experience's URL on their mobile device. When your Experience Code is customized to your event or brand, it's easier for your crowd to remember and reinforces your brand identity.
Custom Experience Codes can be between 3 and 13 characters long.
Setting a Custom Experience Code
Seminar Plan users or higher can easily update their Experience Codes:
Click on the Experience Code located on the upper left navigation on the Experience Dashboard.
βDefault Experience Code located at the top of the dashboard
Type in your desired custom Experience Code into the input field within the Edit Experience Code box.
βEdit Experience Code box allows you to input a custom code
βFinally, press the green Save button. Your Experience Code is now set and can be tested by navigating to crowd.live and typing in your new code.
β
The custom Experience Code has been saved!
Did the QR code update? Yes, anytime an Experience Code is updated, the QR code for joining the experience will automatically update. Don't print or share any QR codes for your experience until you've finalized the custom Experience Code.
Uniqueness of Custom Experience Codes
Each custom Experience Code is unique across the entire Crowdpurr platform. Since Experience Codes identify your experiences from the thousands of other experiences on Crowdpurr, Crowdpurr will strictly enforce that no two custom Experience Codes are the same.
If Crowdpurr tells you that the Experience Code you're trying to set is already taken, try adding some variation to it or adding a numerical character to the end (e.g. ABCGAME99).
Using Multiple Custom Experience Codes
If you're using multiple experiences (e.g. Trivia Games or Polls) throughout a day-long or week-long event, you can create a unique custom Experience Code for each experience.
For example, you have a three-day event with one Trivia Game experience per day. You want to use a custom Experience Code named GAMETIME. You can create three unique custom Experience Codes, one for each of the Trivia Game experiences:
GAMETIME1 - assigned to the first trivia game experience
GAMETIME2 - assigned to the second trivia game experience
GAMETIME3 - assigned to the third trivia game experience
On the first day, your crowd would access the Trivia Game by by going to the URL crowd.live/GAMETIME1. On the second day, your crowd would access the Trivia Game by by going to the URL crowd.live/GAMETIME2. And on the last day, your crowd would access the Trivia Game by by going to the URL crowd.live/GAMETIME3.
Moving a Custom Experience Code
A more advanced approach to using multiple custom Experience Codes, is to only use a single custom Experience Code and move it between multiple experiences!
Advanced Concept. Moving experience codes is an advanced concept. Please read carefully before attempting.
Similar to the above example, if you're using multiple experiences (e.g. Trivia Games or Polls) throughout a day-long or week-long event, you can actually move your custom Experience Code to the different experiences as they are presented at your event. This prevents having to worry about assigning different unique Experience Codes to all your experiences and sharing them with your crowd.
For example, you have a three-day event with one trivia game experience per day. You want to use the custom Experience Code GAMETIME. You would assign the GAMETIME Experience Code to your first Trivia Game experience. Your crowd would access it by going to the URL crowd.live/GAMETIME.
Once your first experience is completed, you simply unset and set the GAMETIME Experience Code to the next Trivia Game experience that will be played the next day.
You must unset first! You must unset the custom Experience Code first from the existing experience it's assigned to. This frees the Experience Code to then be set to your next experience.
Instead of having multiple custom Experience Codes, you're simply moving the same custom Experience Code to your next experience. By doing this, every time your crowd visits crowd.live/GAMETIME, Crowdpurr will direct them to the experience you have GAMETIME currently set to.
This makes it so the crowd re-uses the same URL and doesn't have to worry about multiple Experience Codes or URLs.
When should I move my custom Experience Code? It's recommended to move your custom Experience Code to the next experience shortly before you announce and run the next experience versus immediately after finishing the existing experience. This way, participants aren't joining your next experience early.
Releasing Custom Experience Codes
Custom Experience Codes get released when you remove them from an experience.
Additionally, upon downgrading to a plan lower than the Seminar Plan, any custom Experience Codes set will be released (i.e. by way of scrambling) after three days. Crowdpurr always waits three days to allow for re-upgrading to retain any set custom Experience Codes.