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Updating the Active Question

Learn how to update the Active Question shown to your audience during a live trivia game or poll experience.

Ross Newton avatar
Written by Ross Newton
Updated over a week ago

By default, Crowdpurr assumes that you want to fully control how often the questions switch, what views are shown to your crowd, and when. This is called Host Controlled Mode, which gives you (the host) full control of how your experience runs.

There are other Playback Modes, such as Fully Automatic Mode and Crowd Controlled Mode, but this article covers Host Controlled Mode. For more information on other types of Playback Modes, please check out the following page - Experience Playback Modes Explained.

Updating the Active Question

In Host Controlled Mode, the timing of your game is completely up to you to manually update the Active Question (i.e., progress your poll or trivia game along with its questions).

What is the Active Question? The Active Question is the current question shown to your crowd on the Participant View, Presentation View, and the Experience Dashboard. This is the question the crowd currently sees and is actively playing.

Whenever you update the Active Question, the entire experience will instantly update across every mobile device in the crowd and the Presentation View in real-time... pretty cool, right? Your experience always syncs with the Active Question. Before starting your game, you'll want to make sure your experience's Active Question is set to Question 1.

There are several ways to update the Active Question:

From the Experience Dashboard

Use the Active Question Controller

To update the Active Question on the Experience Dashboard using the Active Question controller, simply click on the left or right arrows under the "Active Question" header located on the lower right of the Experience Dashboard. You can also click and type in the question number where the Active Question number is displayed. This is a good way to instantly jump to a certain question.

 Updating the Active Question from the Experience Dashboard

Updating the Active Question from the Experience Dashboard

Sync to Tabs

By default, newly created polls and trivia games have the Sync to Tabs setting enabled. Enabling this setting keeps the Active Question in sync with the Questions tab. For instance, clicking on a trivia or poll question tab under the blue Questions section will also update the Active Question.

When Sync to Tabs is disabled, the Active Question only changes when you use the arrow buttons, keyboard shortcuts, or direct input on the Active Question switcher. This is super-handy for many reasons including:

  • Reading ahead to the next question before activating it

  • Making on-the-fly changes to future questions in the experience

  • Marking corrections to past questions that have already run in the experience

For example, if you're in the middle of an experience, you can disable Sync to Tabs, make any needed changes, and then re-enable it.

Remember to return to the Active Question's tab! After re-enabling Sync to Tabs after disabling it to visit other question tabs, be sure to return to the same question tab as the Active Question. Otherwise, the Active Question will update to the currently viewed question tab, triggering that as the Active Question.

From the Presentation View, Click on the Arrows

On the Presentation View, you can click the left and right arrows on each side of the window to set the Active Question to the previous or next question.

Updating the Active Question from the Presentation View

Updating the Active Question from the Presentation View

From Your Keyboard, Use the Arrow Keys

On both the Experience Dashboard and the Presentation View, the left and right arrow keys on your computer's keyboard will also update the Active Question. This is a quick and easy shortcut to update the Active Question without having to use the mouse or click any buttons.

Use keyboard shortcuts! There are a lot of keyboard shortcuts peppered into the Crowdpurr platform to help you run your experiences more easily. Check out the following page for a quick reference to all the keyboard shortcuts in Crowdpurr: Keyboard Shortcuts Reference

Why can't I update the Active Question? If your experience only has one question, you won't be able to update the Active Question, as it will always remain the first question.

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