No heating? Let’s run a quick check to see what might be going on. You can do this yourself in just a few minutes.
✅ Step 1: Check the heating unit
It’s the large black box mounted on your wall. Look at the small light on the top, in the middle.
What color is it?
🔴 Red
🔵 Blue
🟢 Green
🔄 Try a reset
Press the reset button briefly on the heating unit. This often solves the issue!
📏 Step 2: Check the pressure gauge
Under the unit, you’ll find a round dial attached to the pipes — that’s the pressure gauge, measured in Bar.
If the pressure is below 1.8 bar, the system needs to be refilled with water.
💧 No worries — just submit a service request, and we’ll come help you out. Or, do it yourself, using the video below.