We'll ask for you to choose a plan again if you no longer have an active subscription. You’ll need to re-enter or update your payment information. You can use the same card or, if the last payment failed, try another one.

You may not have an active subscription if...

  1. You cancelled your account and are re-joining

  2. There was a lasting issue with your last payment

Note for Percent members

Your Percent access is verified against your subscription. This helps to prevent spoofing or hacking. Sometimes changes to your plan (like switching to annual billing or re-joining) can trigger a quick security check. Get in touch via Support and you'll be up and running in no time.

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