How do I get a refund?
Written by Ho Chan Chung
Updated over a week ago

CryptoQuant subscriptions are non-refundable unless you request a refund for an unused plan within 24 hours. After 24 hours, your plan is not refundable but you can always cancel your automatic renewal on the billing page or the pricing page. Your paid plan will remain until the next billing date even after the cancellation.

You can cancel your paid plan at any time by following these steps.

  1. Sign In to your Account and go to the Pricing page.

  2. Click [Downgrade] button under the Basic plan box.

  3. Click [Change Now] button to confirm the cancellation.


  1. Sign In to your Account and go to the Billing page.

  2. Click [Cancel plan] in the Subscription box.

  3. Agree to the terms of service in the modal and confirm the cancellation.

You'll be able to keep your paid plan for the remaining period until the next billing date.

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