Right-click inside the Cryptosheets side panel and select refresh (or reload)
Go to the Add-ons menu
Select Cryptosheets > Launch Sidebar (this may take a few seconds to appear)
Log in to the Cryptosheets side panel (by clicking log in)
Then in cell A1 of a blank worksheet tab type in
=CSSTATUS()
and wait for the formula to return your user data
βπ If the formula returns correctly but the side panel is still loading = you're good to go!TIP: sometimes the side panel authentication can lag the custom function (aka formula) log in response
If you're still having issues try the above steps again but use a fresh Google Chrome incognito browser window and the
F5
key to refresh your browser (instead of right-click refresh)You can also quickly verify your account & login still work by logging in directly to the web app here: https://app.cryptosheets.com
TAGS: #fetch, #login, #failed, #unable to login, #google sheets, #troubleshooting