Skip to main content

Troubleshooting crashes

A basic guide on how to troubleshoot crashes or freezes

Updated over a month ago

Troubleshooting Crashes

A simple guide to help you diagnose and fix crashes or freezes in Hunt: Showdown 1896.

If your game is crashing, start with the quick fixes below. If the issue continues, move through the expanded steps and finally send a support ticket with the required information.

Quick Fixes (try these first)

Most crashes can be fixed by these five steps:

  1. Update your GPU driver

  2. Install all Windows updates

  3. Verify game files

  4. Remove all overclocking (CPU, GPU, RAM, XMP)

  5. Cap your FPS to a stable value (for example 90 FPS)

If the game still crashes, continue below.

Crash symptoms and possible causes

Symptom

Likely Cause

Crash on startup

Missing Windows updates, corrupted game files, outdated GPU driver, antivirus blocking

Crash during loading

VRAM full, shader or config corruption, RAM instability

Crash during gameplay

Overheating, GPU driver timeout, unstable overclock, background apps

Crash after several minutes

Temperature buildup, PSU power drop, VRAM leak

DXGI or device removed errors

GPU driver fault, unstable GPU settings, old BIOS

Freeze followed by crash to desktop

Driver reset, VRAM exhaustion

Crash without error message

Hardware instability, low pagefile, antivirus interference

This table alone helps many players identify the root cause quickly.

Before you start: quick diagnostic checklist

Check these four things to better understand your crash:

  • When does the crash happen?
    (startup, loading, mid match, after a few minutes)

  • When did the issue begin?
    (after update, new driver, new hardware, Windows update)

  • Do you see an error message?
    (DXGI, device removed, access violation, no message)

  • Are CPU, GPU, RAM or VRAM maxing out?
    (Task Manager or monitoring tools can show this)

This information helps you choose the right fix.

Common fixes

Below are the most reliable solutions, click on the arrow on the left to expand with instructions.

GPU driver clean reinstall

Steps:

1. Download the newest driver

  • Go to your GPU’s official site (NVIDIA, AMD).

  • Select your GPU model and download the latest stable driver.

2. Uninstall old drivers (optional but recommended)

  • Open Control Panel > Programs and Features.

  • Uninstall the current GPU driver.

  • Restart your PC.

3. Install the new driver

  • Run the installer you downloaded.

  • Choose “Clean Installation” if available.

  • Restart your PC.

Update Windows

Steps:

  • Windows 10:

    1. Open Settings → Update & Security → Windows Update

    2. Click Check for updates

    3. Install all available updates, including optional updates if listed

    4. Restart your PC

    Windows 11:

    1. Open Settings → Windows Update

    2. Click Check for updates

    3. Install all available updates, including optional updates under Advanced options → Optional updates

    4. Restart your PC

Verify game files

Steps:

  • Open Steam

  • Go to the Library

  • Right Click Hunt: Showdown 1896

  • Properties > Installed Files > Verify Integrity

Remove all overclocking and XMP

Steps:

  • Enter BIOS or overclocking software

  • Set CPU, GPU, and RAM to default

  • Disable XMP or custom RAM tuning

Cap your FPS

Steps:

  • Open Hunt settings

  • Graphics > Make sure that Vsync is "Off" > Max FPS

  • Set to a stable value such as 90 or 60

Add the game to antivirus exceptions

Steps:

  • Open your antivirus

  • Find Exclusions or Exceptions

  • Add the Hunt installation folder and exe; make sure to include both hunt.exe in /Hunt Showdown and HuntGame.exe in /Hunt Showdown/bin/win_x64

Run System File Checker

Steps:

  1. Open Command Prompt as Administrator

    • Press Windows + S, type cmd, right-click Command Prompt, and select Run as administrator

  2. Run System File Checker

    • Type:

      sfc /scannow

    • Press Enter and wait for it to finish

  3. Run Check Disk

    • Type:

      chkdsk /f /r

    • Press Enter

    • You may be asked to schedule it on next restart – type Y and restart your PC

Why this helps:

  • SFC repairs corrupted Windows system files

  • CHKDSK scans your hard drive for errors and fixes bad sectors that could cause crashes

Reset GPU control panel settings

Steps:

  • Open NVIDIA Control Panel or AMD Software

  • Reset global and game profiles to default

Increase pagefile size

Steps:

  • Windows 10:

    1. Open Control Panel → System → Advanced System Settings

    2. Under Performance, click Settings

    3. Go to the Advanced tab → Virtual memory → Change

    4. Uncheck Automatically manage paging file size for all drives

    5. Select your system drive (usually C:) and choose Custom size

    6. Set Initial size and Maximum size to a value such as 16384 MB (16 GB)

    7. Click Set → OK and restart your PC

    Windows 11:

    1. Open Settings → System → About → Advanced system settings

    2. Under Performance, click Settings

    3. Go to the Advanced tab → Virtual memory → Change

    4. Uncheck Automatically manage paging file size for all drives

    5. Select your system drive and choose Custom size

    6. Set Initial and Maximum size (e.g., 16384 MB)

    7. Click Set → OK and restart your PC

Update motherboard BIOS

Steps:

  • Go to your motherboard manufacturer's website

  • Download the latest BIOS for your exact model

  • Install it following manufacturer instructions

Need more help? Submit a support ticket

If the game still crashes after all troubleshooting steps, contact support so we can investigate your specific situation.

How to submit a customer support ticket:

  1. Navigate to www.huntshowdown.com

  2. In the bottom right corner of the page, you’ll see “Please log in for Support”.

  3. Login with your Crytek account, and select “Ask a question”.

  4. Follow the bot flow, and fill out the form with the required details (see below).

  5. Attach logs, screenshots, or MTR results

What to include in your ticket

Attach as much of the following as possible. This greatly speeds up diagnosis.

Required

  • Description of what happens

  • When the issue started

  • DxDiag file

  • Reliability Monitor screenshot

  • Your system specs

  • Steps you already tried

How to gather these:

DxDiag:

  • Press Windows + R

  • Type dxdiag

  • Click Save All Information

Reliability Monitor:

  • Press Start and type perfmon /rel

  • Screenshot any Hunt related crashes

Minimum system requirements

Make sure your system meets the game's basics.

64 bit operating system

Windows 10 64 bit

Intel 7th Gen 7700 or AMD Ryzen 5 2600

8 GB RAM

NVIDIA GTX 1650 Super or AMD RX 5500 XT (4 GB VRAM minimum)

DirectX 12 support

If your system is below these requirements, crashes can occur even with correct settings.

Final notes

If you suspect overheating, unstable hardware, or failing components, consult a technician or your hardware manufacturer.

We want to get you back into the bayou as quickly as possible. If you need help, our support team is ready.

Did this answer your question?