Account ownership can be transferred by the account owner to another person on the account.

  • NOTE: The ownership can only be transferred to an active user (a user who has accepted their invite). If you have recently invited a new user, you will have to wait for them to accept the invitation before you can transfer the account ownership.

  • Choose 'Manage users' from your business menu.

  • Select the 'Transfer ownership' button at the bottom of the screen.

  • Use the drop-down menu to choose a new owner from the list of personnel on the account.

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