If you haven’t received your coins for a completed trade after your Trade Protection has finished, don’t worry. In most cases, simply linking your Steam WebAPI Token will fix this straight away. Once it’s linked, your coins should arrive within 1-2 hours!
Here’s how to link your Web API Token:
Option 1 – Use the Chrome Extension (fastest)
Install the CSGORoll Chrome Extension
Head over to your Steam Profile while being logged in
Click the Chrome Extension and copy your Token using the clipboard icon
Go to your CSGORoll CS2 inventory page and paste your key into the WebAPI Token field here:
Option 2 – Link it manually
Follow our step-by-step guide here: Steam P2P Solution Guide
Copy your WebAPI Token
Go to your CSGORoll CS2 inventory page and paste your key into the WebAPI Token field here:
After linking your WebAPI Key
Your coins should be delivered instantly, but may take up to 1-2 hours if we're experiencing a high volume of trades.
If you still haven’t received them after that, please get in touch with our support team, please make sure you have your Trade ID ready so we can help you as quickly as possible.
Where to find your Trade ID
Go to Profile > P2P Trades
Look in the left-hand column for your Trade ID
Copy it and include it in your support request