Is it possible to send coins to another account?
No.
Direct transfers between CSGORoll accounts are not supported.
In the past, CSGORoll offered a tipping feature. However, it was removed after being widely abused, including users pressuring others for free coins and scammers tricking users into sending their balances. For these reasons, sending coins directly to other accounts is no longer available.
Are there any exceptions to this rule?
In limited cases, a transfer between your own accounts may be possible if your previous account became restricted due to a Steam Community Ban.
Before anything can be considered, our team must verify your identity and confirm ownership of both accounts.
What if my previous account was already verified?
If your restricted account was previously verified, you will need to complete the identity verification process again under your new profile.
Once you upload the documents, the verification may initially be declined due to duplicate information. If this happens, inform our support team so the case can be reviewed manually.
What if my restricted account was never verified?
If you did not verify your restricted account and no longer have access to it due to the ban, additional proof will be required.
You must provide:
A screen recording showing you logged into your Steam account
The original Steam ID is visible on the profile
A page refresh
An attempt to log in to CSGORoll
You will still need to complete identity verification under your new profile.
Why does a Steam Community Ban affect this?
A Steam Community Ban often restricts trading-related features due to violations of Steam’s community guidelines. While you may still be able to play games and access your CSGORoll account as usual, withdrawal features may be restricted. Because of this limitation, exceptions may be considered in certain cases where account ownership can be verified.
What should I do next?
Once you have completed the required steps, contact the support team so your case can be reviewed. If you have any questions during the process, support will be happy to assist.
