We do not offer reversals for coin purchases due to a change of mind or losses while playing.
Coins used in gameplay are non-refundable
Skins sold via the P2P market are final and cannot be refunded
Gameplay Issues
If you lost coins due to a technical issue, contact support with details.
Note: Games like Crash require a stable internet connection—lag is usually caused by weak connectivity.
Eligible Refunds
Refunds for crypto or bank card deposits may be considered only if:
Funds have not been used, and
The deposit was unintentional, or
You are unable to play due to account restrictions
All cases are reviewed individually by our support team.