If your transaction could not be processed, it may be due to one of the following reasons:
Incomplete verification: You may have missed a step during the verification process. Please reach out to our dedicated support team for assistance.
Ongoing review: We are reviewing and verifying the details of your latest purchase. Please reach out to our dedicated support team for assistance.
Payment method issues: If you're using a card or bank transfer, please ensure you have the required authorization or sufficient funds. In some cases, banks may temporarily block repeated attempts. Waiting a few minutes before trying again usually helps.
Payment Method Restrictions
Germany Cards : ( Visa card not available ).
Germany Open Banking : ( Sparkasse Aurich-Norden Bank not available ).
Belarus Cards : ( AMEX card not available ).
Belarus : ( Alternative payment methods not available ).
Sweden, Austria, Netherlands, Belgium, Slovakia, China, Singapore, Denmark, Cyprus, Bulgaria (ZEN deposit method not available)