We always want to improve our platform and make sure you can continue working on your Project(s) without issues.
To help us investigate and fix the issue you encountered, we ask you for the following information:
Who (name, account email) is experiencing the issue
A short summary of the problem, for example:
I did ..... ,
I expected ..... to happen,
but ..... happened instead.
The Organization, Project, Episode, Block,... you were working on when it happened
The browser (Chrome, Safari, Firefox,...) and Operating System (Windows 10, Windows 11, macOS 12.x, macOS 13.x,…) you were using when it happened
If possible, a screenshot or screen recording of the problem happening
This information can be sent via the blue button in the bottom right corner of the Cuez screen, giving you the option to start a chat with us.
We will investigate the issue and we'll let you know once we have more information.
Thank you for helping us improve Cuez!