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How to Install Microsoft Teams: A Guide for Admin Users
How to Install Microsoft Teams: A Guide for Admin Users

How to install Microsoft Teams for your organization

Jared Ellis avatar
Written by Jared Ellis
Updated this week

What can I learn from this page?

How to install Microsoft Teams for your organization

Who is this guide for?

Account Admins

This article is here to guide you through enabling the Culture Amp app for download within your organization, from the Microsoft Teams admin center.


App Permissions

As an Admin, you have the power to decide whether the app is available to all users in your Teams account or not. You can also create custom rules to allow or disallow access for specific users or groups.

To enable the Culture Amp app:

  1. Click Teams Apps > Manage Apps

  2. Click Org-wide app settings.

  3. Ensure Allow Third-Party Apps is enabled. You can also enable Allow Any New Third-Party Apps Published.

  4. Voila! Users can now install Culture Amp and other third-party apps.

Note:

  • Ensure users are added to your Culture Amp account with matching email addresses from their Microsoft Teams profiles before installing the app. If email addresses change, the app will need to be reinstalled.

  • Consider contacting your IT team to investigate the feasibility of installing Culture Amp for all users without requiring individual downloads.

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Customizing Third-Party App Permissions

If you only want to allow specific apps, like Culture Amp:

  1. Go to Teams Apps > Permission Policies

  2. Click on your global app permission policy, usually named Global (Org-wide default).

  3. Choose Allow Specific Apps and Block All Others

  4. Click Allow Apps and search for Culture Amp in the right-hand panel.

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Learn more about app permissions from Microsoft Teams


App Setup for Admins

As a Microsoft Teams Admin, you can set up Culture Amp as a default app for all your employees. Users can still choose to uninstall or install the app themselves.

How to Pin Apps

Admins can allow or disallow users to pin apps to the left-hand navigation. They can also pin apps by default on a global or group level.

Note: For enhanced engagement and collaboration, we recommend installing Culture Amp as a default app for your organization. We also suggest pinning the app to facilitate easier access for providing developmental feedback.

To pin the Culture Amp app for all users:

  1. Go to Teams Apps > Setup Policies

  2. Click Add Apps and search for Culture Amp.

  3. Click Add to pin Culture Amp to your organization's apps.

  4. Optionally, enable Allow User Pinning for users to control their pinned apps.

  5. Once pinned, all users who have a matching email in Culture Amp will receive a 'welcome notification'.

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App Features and Notifications


Once the app is installed and users have downloaded it, you can receive platform notifications and access Culture Amp features directly from Teams.

Engagement

  • Receive survey invitations and reminders.

  • Get notified about reports and insights.

  • Get reminders to view reports and select focus areas and actions.

  • Receive invites to complete action feedback surveys.

Performance

  • Get notified when you've received feedback.

  • Get notified when your direct report received feedback and chose to share it with their manager. (only if manager sharing is enabled at the overall account level).

  • Receive invitations when someone requested feedback from you.

  • Get notified when feedback you gave or received has been commented on.

  • Receive reminders to complete performance reviews.

Skills Coach

  • Receive Skills Coach notifications

If you'd like MS Teams notifications enabled for effectiveness, onboarding, and exit type surveys, contact our Culture Amp Support team via email: support@cultureamp.com or ask to speak with a support specialist during your chat conversation. Once enabled on these surveys, the following notifications will be sent:

Effectiveness

  • Participant invitations, reminders, and notifications.

  • Reviewer invitations, removals, and reset notifications.

  • Coach invitations, changes, and due date notifications.

  • Co-worker sharing notifications.

Experience (Onboarding/Exit)

  • Survey invitations and reminders.


FAQs

What should I do if a user receives a "Something's gone wrong" error when logging into Culture Amp via Microsoft Teams?

If a user encounters this error, it might be because the Culture Amp app was installed before they were added. They should try uninstalling the app for 48 hours to clear the cache, then reinstall it. If the issue persists, they can contact our Culture Amp Support team via email: support@cultureamp.com.

Can Microsoft Teams notifications for a survey be disabled?

Yes, they can. If you need assistance with disabling notifications for a survey, please contact our Culture Amp Support team via email: support@cultureamp.com or ask to speak with a support specialist during your chat conversation.

What should I do if a user changes their email address at the company?

If a user changes their email address in both Microsoft Teams and Culture Amp, they'll need to uninstall and reinstall the MS Teams app.

Is it possible to bulk install the app for all users?

While we don't directly support bulk installation, other customers have used methods like the Graph API. You can explore options for your organization by contacting your IT team.

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