What can I learn from this page? | How to install Microsoft Teams for your organization |
Who is this guide for? | Account Admins |
This article is here to guide you through enabling the Culture Amp app for download within your organization, from the Microsoft Teams admin center.
App Permissions
As an Admin, you have the power to decide whether the app is available to all users in your Teams account or not. You can also create custom rules to allow or disallow access for specific users or groups.
To enable the Culture Amp app:
Login to the Microsoft Teams admin center
Click Teams Apps > Manage Apps
Click Org-wide app settings.
Ensure Allow Third-Party Apps is enabled. You can also enable Allow Any New Third-Party Apps Published.
Voila! Users can now install Culture Amp and other third-party apps.
Note:
Ensure users are added to your Culture Amp account with matching email addresses from their Microsoft Teams profiles before installing the app. If email addresses change, the app will need to be reinstalled.
Consider contacting your IT team to investigate the feasibility of installing Culture Amp for all users without requiring individual downloads.
Customizing Third-Party App Permissions
If you only want to allow specific apps, like Culture Amp:
Login to the Microsoft Teams admin center
Go to Teams Apps > Permission Policies
Click on your global app permission policy, usually named Global (Org-wide default).
Choose Allow Specific Apps and Block All Others
Click Allow Apps and search for Culture Amp in the right-hand panel.
Learn more about app permissions from Microsoft Teams
App Setup for Admins
As a Microsoft Teams Admin, you can set up Culture Amp as a default app for all your employees. Users can still choose to uninstall or install the app themselves.
How to Pin Apps
Admins can allow or disallow users to pin apps to the left-hand navigation. They can also pin apps by default on a global or group level.
Note: For enhanced engagement and collaboration, we recommend installing Culture Amp as a default app for your organization. We also suggest pinning the app to facilitate easier access for providing developmental feedback.
To pin the Culture Amp app for all users:
Login to the Microsoft Teams admin center
Go to Teams Apps > Setup Policies
Click Add Apps and search for Culture Amp.
Click Add to pin Culture Amp to your organization's apps.
Optionally, enable Allow User Pinning for users to control their pinned apps.
Once pinned, all users who have a matching email in Culture Amp will receive a 'welcome notification'.
App Features and Notifications
Once the app is installed and users have downloaded it, you can receive platform notifications and access Culture Amp features directly from Teams.
Engagement
Receive survey invitations and reminders.
Get notified about reports and insights.
Get reminders to view reports and select focus areas and actions.
Receive invites to complete action feedback surveys.
Performance
Get notified when you've received feedback.
Get notified when your direct report received feedback and chose to share it with their manager. (only if manager sharing is enabled at the overall account level).
Receive invitations when someone requested feedback from you.
Get notified when feedback you gave or received has been commented on.
Receive reminders to complete performance reviews.
Skills Coach
Receive Skills Coach notifications
If you'd like MS Teams notifications enabled for effectiveness, onboarding, and exit type surveys, contact our Culture Amp Support team via email: support@cultureamp.com or ask to speak with a support specialist during your chat conversation. Once enabled on these surveys, the following notifications will be sent:
Effectiveness
Participant invitations, reminders, and notifications.
Reviewer invitations, removals, and reset notifications.
Coach invitations, changes, and due date notifications.
Co-worker sharing notifications.
Experience (Onboarding/Exit)
Survey invitations and reminders.
FAQs
What should I do if a user receives a "Something's gone wrong" error when logging into Culture Amp via Microsoft Teams?
If a user encounters this error, it might be because the Culture Amp app was installed before they were added. They should try uninstalling the app for 48 hours to clear the cache, then reinstall it. If the issue persists, they can contact our Culture Amp Support team via email: support@cultureamp.com.
Can Microsoft Teams notifications for a survey be disabled?
Yes, they can. If you need assistance with disabling notifications for a survey, please contact our Culture Amp Support team via email: support@cultureamp.com or ask to speak with a support specialist during your chat conversation.
What should I do if a user changes their email address at the company?
If a user changes their email address in both Microsoft Teams and Culture Amp, they'll need to uninstall and reinstall the MS Teams app.
Is it possible to bulk install the app for all users?
While we don't directly support bulk installation, other customers have used methods like the Graph API. You can explore options for your organization by contacting your IT team.