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Why can't I connect my bank account?
Why can't I connect my bank account?
Loreen avatar
Written by Loreen
Updated over a week ago

At Cushion, we encourage users to connect all checking, savings, and credit card accounts used for bill payments, subscriptions, and BNPL purchases. This enables us to automatically detect and track all your bills.

We use Plaid for bank logins—a company that provides secure and convenient connections between users' bank accounts and various financial apps and services. If you are unable to connect or find your bank through Plaid, you will not be able to connect your bank account. However, we encourage you to connect any other accounts you may have!

If you have any more questions, please reach out to support@cushion.ai, and we will be happy to help you out!

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