When activating your Cushion card, we are required to verify certain information to ensure you are who you say you are. If your account is under review, it means we require additional details from you before you can start using the Cushion card.

We will contact you with the next steps via email using the email address associated with your Cushion account. Keep an eye on your inbox!

Please email us at support@cushion.ai if you have any questions.