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Cyber Support Process
Angel Diaday avatar
Written by Angel Diaday
Updated over a week ago

Getting started with our Cyber Support Process is simple and efficient. Begin by submitting your Request for Proposal (RFP), which we'll review to tailor a proposal that fits your needs.

Let's get you onboarded! Simply, follow these quick and easy steps:

  1. Submit your RFP

    Upon submitting your RFP (Request for Proposal), we will review your outsourcing requirements and prepare a thorough proposal at you.

  2. Discovery Session

    During these sessions, we look forward to getting to know your business, objectives, and challenges so that we can determine how to provide the best service and assistance.

  3. Cost Planning

    Once we have agreed on the full spectrum of the support being provided, an Invoice Forecast along with an SOW Contract (Statement of Work) will be provided to finalize the agreement.

  4. Agent Preparedness

    Upon both parties agreeing to service delivery options, the following steps shall be undertaken for staff:

  • Choosing an agent with appropriate skill and experience

  • Signing of a Non-Disclosure Agreement

  • Agent training

  • Commencement of Support

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