When an order enters this status, it means we're utilizing several different processing centers to ship your items out as quickly as possible. This also means your order will arrive in two or more shipments, possibly on different days.

While this does not indicate that your order has already shipped, it does mean that we're a step closer to getting your order out to you. Your order will remain in this status until it ships. At that time, you'll receive an automated email with tracking details.

If for some reason your order has not shipped within the timeline you were provided when you placed your order, you can request to cancel for a full refund by contacting us.