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How do I cancel or close my Daffy account?
How do I cancel or close my Daffy account?
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Written by Support
Updated over 4 months ago

We're sorry to see you go! Remember that Daffy is free for accounts with less than $100. So, you can keep your account (with a monthly fee) until you're ready to use it later.

Instructions

If you'd like to close your account, make sure to complete the following steps first:

  • Bring your balance to $0. Donate your remaining balance to a charity or charities of your choice.

  • Download your Tax Summary and donations receipts. You’ll no longer have access to these documents once you cancel.

  • If there there are other member(s) on this account, we’ll notify them, but they will also need to cancel their membership to close the account.

To close your account:

  • If you're using the Daffy app, go to Settings (the gear symbol in the top right of the screen) and then tap “Help” and finally “Delete Account.”

Share Feedback

Thanks for trying us out! We'll love to hear any feedback you'd like to share about your experience. Drop us a note at support@daffy.org.

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