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Choosing a device (tablets) to run the Dashpivot app
Choosing a device (tablets) to run the Dashpivot app

Learn about what to consider when purchasing a portable device to run Dashpivot, and what we recommend

Sam avatar
Written by Sam
Updated over a week ago

Once you've digitised your processes using Dashpivot, your teams will be able to use Dashpivot on their phones and computers. In addition to these must-haves, many of our customers choose to supply their workforce with tablets.

A larger screen means you can see more information at a time, which is handy for photos, tables, and PDF attachments (eg. drawings).

If you want to use Dashpivot on a phone/tablet there's a few things you should consider before committing to make a purchase

Strong Recommendation - DO NOT BUY: Microsoft Surface

Reasons not to buy:

  • Android and iOS apps are not supported

  • The above means you do not get access to Dashpivot's mobile-specific functionality; Offline Mode, Photo Markup, Photo Stamping, Form Autosaving

Although these devices look like tablets, they run a desktop operating system (eg. Windows 10), and function like a desktop computer or laptop.

To use Dashpivot on these devices, you will need to login via the browser (we recommend Google Chrome) and use the web app version of Dashpivot. The disadvantage here is that you cannot take photos while using the Dashpivot in the browser. Instead you have to upload the photos the same way as you would using Dashpivot on a regular desktop computer.

Recommended Device: Samsung Galaxy Tab A

Reasons for recommendation:

  • Samsung is a reputable brand in the mobile device's space

  • Affordable price point

  • Very sturdy when a protective case is added

  • Utilises the Google Play store for Android app installation

Operating systems

  • For Android devices: make sure the tablet can run Android 8 or later

  • For Apple devices: make sure the tablet can run iOS 15 or later

  • Note: Dashpivot is not available in the Windows store

Device Brands

What we recommend:
We recommend running Dashpivot on either an Apple or Samsung device. Products offered by these companies are stable, reliable, easy to use and well supported. With these devices you can download the native version of the Dashpivot app via the Apple Appstore or Google PlayStore.

What to avoid:
We strongly advise you do NOT run Dashpivot on tablets by OnePlus or Infinix.

While these devices may be cheaper, they have known compatibility issues with Dashpivot.

Device generation / age

Older generation tablets may run into software compatibility and support issues. 

For example, if you purchase a tablet today which is 3+ years old, in 2 years this tablet may not be able to run the latest version of Android or iOS. 

Apple and Google are continuously improving their technology behind their tablets, each releasing at least one major update to their operating systems each year. These updates are not available to older devices.

These updates also require apps like Dashpivot to meet new requirements, and for this reason we are not able to offer an app compatible with much older versions of Android and iOS.

In summary, we recommend purchasing a relatively new device (less than 2 years old). It will be compatible with your favourite apps (including Dashpivot) for longer, and will generally perform faster than older generation devices.

Device Protection

We suggest purchasing high quality, durable cases for your tablet to prevent damage on site, and make sure you also use screen protectors to prevent scratching or cracks.

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