What is the range between the gateway and an active tag?
Up to 500 m (540 yards) where there is direct line of sight. Objects such as trees and buildings blocking line of sight may interfere with the read range in that direction.
How long does data stay on an active tag?
Data will remain on the active ear tag or active collar for 10 days. The oldest data disappears first.
How can I see the status of the battery in an active collar tag or active ear tag?
Use the web app to check the status of active tags. Click on My Devices, then Active Tag to see a list of the active tags with battery level and other information.
Can I integrate other farm systems and synchronise data with Datamars Livestock and Active Tag?
How can I stop getting so many email or push notifications?
Having trouble?
Phone the Datamars Smart Farming support team:
AU 1800 248 774
NZ 0800 248 722
US +1 (888) 431-0957 (toll free).
UK +44 20 4571 7717
IE and EU +353 (21) 242 8844Email sf-support@datamars.com
Ask us a question in the blue messaging tool on the bottom right hand side of your screen.