📝 Overview
The mobile administrative app allows Staff Members to access the administrative side of your scheduling account directly from your mobile device. The app is available as a free download for both Apple iOS and Google Android.
With the app, you are able to:
Add/Edit Customers/Children
Add/Edit Appointments
Add/Edit Reserve Times
⚠️ Please note: Terms for Appointment, Service, Staff Member, etc. may be different within your account's configuration.
🛠️ Installation Instructions
Follow the steps below to download and install the app on your Apple iOS or Google Android device.
Click here to learn more about Installation Instructions
Click here to learn more about Installation Instructions
📱 Apple iOS
Open the App Store.
Search for DaySmart Appointments.
Select the app from the results.
Tap Install.
Once installation is complete, tap the app icon to launch.
Enter your account login information. To save your login for faster access, select Yes for Save Login?
🤖 Google Android
Open Google Play.
Search for DaySmart Appointments.
Select the app from the results.
Tap Download.
Tap Accept & Download.
Tap Open.
Tap Accept for the EULA notification.
Tap the app icon to launch.
Enter your account login information. To save your login for faster access, select Yes for Save Login?
🔍 How It Works
Use the steps below to navigate and manage key features within the mobile app.
Click here to learn more about How it Works
Click here to learn more about How it Works
⚠️ Please Note: If you are currently using features such as Sub Services or Custom Access Types, you will receive a warning message when attempting to log in, stating that the app is not supported with that specific feature. For features like Recurring Appointments or Recurring Reserve Times, those options will simply not be available within the app.
Viewing & Editing Customers
Tap the Menu button.
Tap Customers.
Select a Customer profile from the list.
To edit, tap the Edit button.
Viewing & Editing Pets/Children
iOS:
Select an existing Customer profile.
Tap the Pets or Children button.
Select a profile from the list.
To edit, tap the Edit button.
Android:
Select an existing Customer profile.
Tap the Profile button to view the Pet list.
Select a Pet from the list.
To edit, tap the Edit button.
📋 Registration Fields
The following fields are available when adding Customers through the app. Changes made to the Customer Profile column in the Customer Fields/Terms section (Hidden, Required, Optional, View Only) will also apply to the mobile app. Changes made to the Display Name of each field will also apply.
First Name
Last Name
Address 1
Address 2
City
State
Zip
Day Phone
Night Phone
Cell Phone
Email
Contact Okay
Call Okay
Email Okay
Mail Okay
Payment Type
Credit Card Number
Credit Card Exp Month
Credit Card Exp Year
Name on Card
Employer
Occupation
Birth Date
Heard Via
Gender
Allow to Log In
Customer Type
Assigned To
Special Needs
Alert
Referred By
Customer ID
📆 Customer Appointment History
A History button is available on the Customer Profile and Contact Details pages. An arrow icon on the Customer Profile page navigates to the Contact Details page, and a Contact button has been added to display the Contact Details page.
💡 When accessing a Customer's history, you can retrieve up to 60 most recent Appointments within the past 3 years. Customers with frequent Appointments may reach the 60-appointment limit within 1–2 years.
👥 Staff Member Schedule Headers
The Staff Member's name (Screen Name) is displayed in the header when their schedule is selected and being viewed.
📦 Package Details
When creating or editing Appointments, the amount, balance, and total will display for the selected package. The package title will also appear when viewing existing Appointment details pages with packages assigned.
❓ Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
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Click the arrow to view frequently asked questions
What is a Native App?
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Click the arrow to see the answer
A native app is an application built specifically for a particular mobile operating system — in this case, Apple iOS or Google Android. Unlike a mobile web app accessed through a browser, a native app is downloaded directly to your device and is designed to work seamlessly with your device's built-in features and environment.
What are the benefits of using a native app over a mobile web app?
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Click the arrow to see the answer
Native apps are optimized for the device's operating system, offering a smoother and more responsive experience. They follow your device's native interface conventions, making them easier to navigate. They can also take advantage of device-specific features that a browser-based app may not support.
What is the difference between your mobile scheduling apps and those of other scheduling providers?
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Click the arrow to see the answer
Our mobile apps are purpose-built for the administrative side of your account, allowing staff to manage Customers, Appointments, Reserve Times, and more from a mobile device — all while following your existing account settings and configurations.
How do I get the apps?
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Click the arrow to see the answer
iOS: Download for free from the Apple App Store by searching for DaySmart Appointments.
Android: Download for free from the Google Play Store by searching for DaySmart Appointments.
How do I log in to the app?
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Click the arrow to see the answer
After installation, open the app and enter your account login information. You will be prompted with a Save Login? option — select Yes to save your credentials for faster access in the future. Note that Mobile Preference #1 must be enabled by an Administrator before you can log in.
What Features Are Not Included in The Mobile App?
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Click the arrow to see the answer
The following features are not currently supported in the mobile app:
Add/Edit Recurring Appointments
Add/Edit Recurring Reserve Times
Sub Services
Events
Marketplace Plugins
Appointment Restrictions
IP Address Restrictions
24 Hour Operation
Schedule Viewing By Access Type
Fields/Terms by Access Type
Overlapping Time Slots (e.g., 9:00–9:30, 9:15–9:45, 9:30–10:00)