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Mobile Administrative App

Learn how to install and use the mobile administrative app on iOS and Android to manage customers, appointments, reserve times, and more.

Written by Sabrina Herrera

📝 Overview

The mobile administrative app allows Staff Members to access the administrative side of your scheduling account directly from your mobile device. The app is available as a free download for both Apple iOS and Google Android.

With the app, you are able to:

  • Add/Edit Customers/Children

  • Add/Edit Appointments

  • Add/Edit Reserve Times

⚠️ Please note: Terms for Appointment, Service, Staff Member, etc. may be different within your account's configuration.


🛠️ Installation Instructions

Follow the steps below to download and install the app on your Apple iOS or Google Android device.

Click here to learn more about Installation Instructions

📱 Apple iOS

  1. Open the App Store.

  2. Search for DaySmart Appointments.

  3. Select the app from the results.

  4. Tap Install.

  5. Once installation is complete, tap the app icon to launch.

  6. Enter your account login information. To save your login for faster access, select Yes for Save Login?

🤖 Google Android

  1. Open Google Play.

  2. Search for DaySmart Appointments.

  3. Select the app from the results.

  4. Tap Download.

  5. Tap Accept & Download.

  6. Tap Open.

  7. Tap Accept for the EULA notification.

  8. Tap the app icon to launch.

  9. Enter your account login information. To save your login for faster access, select Yes for Save Login?


🔍 How It Works

Use the steps below to navigate and manage key features within the mobile app.

Click here to learn more about How it Works

⚠️ Please Note: If you are currently using features such as Sub Services or Custom Access Types, you will receive a warning message when attempting to log in, stating that the app is not supported with that specific feature. For features like Recurring Appointments or Recurring Reserve Times, those options will simply not be available within the app.

Viewing & Editing Customers

  1. Tap the Menu button.

  2. Tap Customers.

  3. Select a Customer profile from the list.

  4. To edit, tap the Edit button.

Viewing & Editing Pets/Children

iOS:

  1. Select an existing Customer profile.

  2. Tap the Pets or Children button.

  3. Select a profile from the list.

  4. To edit, tap the Edit button.

Android:

  1. Select an existing Customer profile.

  2. Tap the Profile button to view the Pet list.

  3. Select a Pet from the list.

  4. To edit, tap the Edit button.

📋 Registration Fields

The following fields are available when adding Customers through the app. Changes made to the Customer Profile column in the Customer Fields/Terms section (Hidden, Required, Optional, View Only) will also apply to the mobile app. Changes made to the Display Name of each field will also apply.

  • First Name

  • Last Name

  • Address 1

  • Address 2

  • City

  • State

  • Zip

  • Day Phone

  • Night Phone

  • Cell Phone

  • Email

  • Contact Okay

  • Call Okay

  • Email Okay

  • Mail Okay

  • Payment Type

  • Credit Card Number

  • Credit Card Exp Month

  • Credit Card Exp Year

  • Name on Card

  • Employer

  • Occupation

  • Birth Date

  • Heard Via

  • Gender

  • Allow to Log In

  • Customer Type

  • Assigned To

  • Special Needs

  • Alert

  • Referred By

  • Customer ID

📆 Customer Appointment History

A History button is available on the Customer Profile and Contact Details pages. An arrow icon on the Customer Profile page navigates to the Contact Details page, and a Contact button has been added to display the Contact Details page.

💡 When accessing a Customer's history, you can retrieve up to 60 most recent Appointments within the past 3 years. Customers with frequent Appointments may reach the 60-appointment limit within 1–2 years.

👥 Staff Member Schedule Headers

The Staff Member's name (Screen Name) is displayed in the header when their schedule is selected and being viewed.

📦 Package Details

When creating or editing Appointments, the amount, balance, and total will display for the selected package. The package title will also appear when viewing existing Appointment details pages with packages assigned.


❓ Frequently Asked Questions (FAQs)

Find answers to common questions or additional details that may not be covered in the main instructions.

Click the arrow to view frequently asked questions

What is a Native App?

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A native app is an application built specifically for a particular mobile operating system — in this case, Apple iOS or Google Android. Unlike a mobile web app accessed through a browser, a native app is downloaded directly to your device and is designed to work seamlessly with your device's built-in features and environment.

What are the benefits of using a native app over a mobile web app?

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Native apps are optimized for the device's operating system, offering a smoother and more responsive experience. They follow your device's native interface conventions, making them easier to navigate. They can also take advantage of device-specific features that a browser-based app may not support.

What is the difference between your mobile scheduling apps and those of other scheduling providers?

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Our mobile apps are purpose-built for the administrative side of your account, allowing staff to manage Customers, Appointments, Reserve Times, and more from a mobile device — all while following your existing account settings and configurations.

How do I get the apps?

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  • iOS: Download for free from the Apple App Store by searching for DaySmart Appointments.

  • Android: Download for free from the Google Play Store by searching for DaySmart Appointments.

How do I log in to the app?

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After installation, open the app and enter your account login information. You will be prompted with a Save Login? option — select Yes to save your credentials for faster access in the future. Note that Mobile Preference #1 must be enabled by an Administrator before you can log in.

What Features Are Not Included in The Mobile App?

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The following features are not currently supported in the mobile app:

  • Add/Edit Recurring Appointments

  • Add/Edit Recurring Reserve Times

  • Sub Services

  • Events

  • Marketplace Plugins

  • Appointment Restrictions

  • IP Address Restrictions

  • 24 Hour Operation

  • Schedule Viewing By Access Type

  • Fields/Terms by Access Type

  • Overlapping Time Slots (e.g., 9:00–9:30, 9:15–9:45, 9:30–10:00)

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