📝 Overview
Bank debit lets your customers pay you directly from their bank account through Stripe, as an alternative to paying by card. It is set up within your Stripe payment settings, alongside card payments, and is intended to take the place of GoCardless for collecting direct debit payments.
💡 New to Stripe? Set it up first by following the Stripe setup guide here.
🏦 How To Set Up Bank Debit Payments
Once Stripe is connected to your account, you can choose which payment methods your customers can use for each type of purchase. This is where you enable bank debit alongside, or instead of, card payments.
Click the arrow to view the setup steps
Click the arrow to view the setup steps
Make sure Stripe is connected to your account. From your dashboard, go to Settings ➜ Collect Payments.
Click on Edit Usability in order to see what purchase types Stripe can be enabled for.
Click on Manage next to Accepted Payment Methods.
Now you can configure which purchase types customers can pay for using their credit/debit card (Card Payments), and which purchase types they can pay for using their bank account info (Bank Debit).
Click on "Configure availability by purchase type" under either option in order to set this up.
You can tick each purchase type you'd like each payment method to be available for.
⚠️ If you enable any payment method for a specific purchase type in the Accepted Payment Methods section, you'll need to ensure it's also enabled in the Edit Usability section as well.
💡 In the "Accepted Payment Method" section (step 4), you'll see the Wallets section which shows the Link By Stripe, Apple pay, and Google pay options.
By default these options are enabled and they're greyed out, so you're not able to disable them. If you would like to disable these payment methods, please contact our support team and we will enable this for you.
💡 For more information on how you can add Stripe to your TeamUp account, lease check our support guide here: Stripe - what, why, how?
🧑💻 What Your Customers See at Checkout
When both Card and Bank Debit are enabled for a purchase type, your customers will see the option to select between the two at the checkout.
💡 The bank debit option that appears is based on your account's currency, rather than being chosen by you or the customer.
❓ Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
Click the arrow to view frequently asked questions
Click the arrow to view frequently asked questions
What is the difference between bank debit and card payments?
Click the arrow to see the answer
Click the arrow to see the answer
Bank debit collects payment directly from your customer's bank account, while card payments are charged to their credit or debit card. Both can be processed through Stripe, and you can decide which methods to offer for each purchase type.