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View and Track Device Orders with CardConnect

View and Track Device Orders with CardConnect

Recently order a new device and eager to start processing? See below to view and track your device orders through CardPointe!

Marla Evanko avatar
Written by Marla Evanko
Updated yesterday

How to view device order(s):

  • Log into your CardPointe account

  • Go to My Account

  • Go to Orders

  • You can sort your equipment list by location if you have multiple MIDs, or by status.

  • From this sub tab you can

    • View your account's equipment order history

    • Track the shipping status of the order

To track your order(s):

  • Select the drop down arrow next to the order you wish to track

  • Click on the FedEx tracking number to launch the FedEx tracking website.

Shipping Information

All orders have a processing time of 1-3 days before the device is shipped.

  • Standard - once the order is processed, the device will be sent in 3-5 business days

  • Expedited ($20) - once the order is processed, the device will be sent overnight (business days only)

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