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Creating and Managing Orders

Tutorial on Creating and Managing Orders

Written by David Suggs
Updated over a month ago

This outlines the steps to create and manage orders within the DDS Dashboard, ensuring tasks are assigned and tracked effectively.

1. Accessing the Orders Section

  • Navigate to the home page or select 'Orders' from the left-hand navigation.

2. Creating a New Order

  • Click on 'Create Order' in the top right corner.

  • Choose between two options for creating your order:

    • Voice Recording: Use this option great if you are on a mobile device.

    • Text Entry: Type out your order.

3. Submitting the Order

  • After describing the order, click 'Submit'.

  • DDS Dashboard will generate three versions of the order:

    • Concise

    • Standard

    • Detailed

  • Select the version that best fits your needs.

4. Refining the Order

  • If necessary, refine your order further before proceeding.

5. Assigning the Order

  • Go to the Assignment section:

    • Set the priority to either Normal or Urgent.

    • Choose a due date.

    • Edit the title or order text if needed.

    • Assign the order to the responsible post.

6. Saving the Order

  • Review all details to ensure accuracy.

  • Click 'Save' to issue the order.

7. Acknowledgment of the Order

  • The assigned employee will receive the order and must acknowledge receipt before starting the task.

8. Managing Updates and Comments

  • If the employee has updates or questions, they can add comments in the Activity section.

9. Marking the Order as Completed

  • Once the task is completed, the order will be marked as Completed.

  • Include a comment explaining what was done.

Cautionary Notes

  • Ensure that the correct employee is assigned to the order to avoid confusion.

  • Double-check due dates and priorities to ensure timely completion of tasks.

Tips for Efficiency

  • Use voice recording for quick order creation, especially on mobile devices.

  • Regularly check the Activity section for updates from assigned employees to stay informed on task progress.

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