How to use this guide

Retail Delivery Reporting (RDR) is how your dealership officially notifies BMW Canada that a vehicle has been delivered to a customer. deskit handles RDR submission with a single button on the deal screen — no separate portal, no manual data re-entry.

The flow is simple: once your sales and F&I staff have BMW Mapping set up (a one-time profile step using BMW-issued passport numbers), any deal with complete delivery info, buyer details, and a real stock vehicle can be RDR’d in seconds. Click BMW RDR, deskit pre-checks every required field against BMW’s rules, then click Send. A timestamp confirms the submission.

If anything’s missing, deskit highlights it before you submit — so you never accidentally send an incomplete RDR. Result: every delivery reported, every time, with a clean audit trail.

Map your staff. Finalize the deal. Click BMW RDR. Send. That’s it.

STEP 01

Set Up BMW Mapping

Required before sending RDRs. Each salesperson and F&I manager (if on the deal) must have a BMW Passport Number added to their deskit user profile.

​* Completed once per staff member

Example profile with complete BMW mapping

STEP 02

Finalize the Deal

RDRs require a finalized deal with a delivery date of today or earlier, buyer’s full name, an assigned salesperson, and a real stock vehicle (not a custom designed placeholder)

Deal screen with delivery date, buyer name, and salesperson populated

STEP 03

Click BMW RDR

Find the BMW RDR button at the bottom-right of the deal screen. Click it. deskit runs every BMW required-field check in and surfaces anything missing.

​Deal screen with the BMW RDR button highlighted (bottom-right)

STEP 04

Send and Confirm

Once warnings are resolved, the Send RDR button appears. Click it. deskit transmits the report to BMW Canada and shows a timestamp on the deal screen the moment it’s sent.

Missing info warnings, Send RDR button and post-submission timestamp confirmation

Full Reference

The reference below covers what RDR is, when to send it, every required field, every warning deskit can surface, and how to set up BMW Mapping for your staff. Use it when a deal needs more than the four-step path.

1. About Retail Delivery Reporting

RDR (Retail Delivery Reporting) is how a dealership officially notifies BMW Canada that a vehicle has been delivered to a customer. The submission flows directly from deskit to BMW — no portal switching, no duplicate data entry.

1.1 When to Send an RDR

Send an RDR only after the vehicle has been delivered. The delivery date must be today or earlier.

2. Mandatory Pre-Checks

Before sending the RDR, confirm the following on the deal:

deskit verifies every one of these checks automatically when you click BMW RDR — you don’t need to manually walk the list, but knowing what’s required helps you set up clean deals from the start.

3. Submission Workflow

3.1 Click BMW RDR

On the Deal Screen, the BMW RDR button is in the bottom-right corner. Clicking it triggers deskit’s pre-flight checks against BMW’s required-field rules. If anything is missing, warnings appear and the Send RDR button is hidden until they are resolved.

3.2 Resolve Any Warnings

Each warning points to the specific field that needs attention. Fix the field, click BMW RDR again, and deskit re-runs the checks. Repeat until everything passes.

3.3 Send the RDR

Once all warnings are cleared, the Send RDR button appears. Click it to submit the delivery to BMW Canada. The submission happens in real time.

3.4 Confirmation

After successful submission, deskit displays a timestamp confirming exactly when the RDR was sent.

4. Warning Messages

When deskit’s pre-flight checks find a missing or invalid field, one or more of the following warnings will appear. Each one is paired with the action that resolves it.

5. BMW Mapping Setup

BMW issues passport numbers directly to dealerships. Each salesperson and F&I manager who appears on a deal must have a valid BMW Passport Number on their deskit user profile before any RDR involving them can be sent.

5.1 Steps

Go to User Setup.

5.2 Notes