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GM F+I Integration

GM, GMPP, GM Canada, VSC, Integration, Contract, eContract, Rating, eRating, e-rating, PEN, Provider Exchange Network

Chris Ward avatar
Written by Chris Ward
Updated over a year ago

This article explains how to e-rate GM F&I products and generate e-contracts.

From sidebar, locate your GM Canada "Integrated" products.

Once you add product to deal, allow 10-20 seconds for rating to complete via web-service with GM Canada system.

Select the desired coverage and save.

Before generating contract, make sure deal is in sold status & sales team is added.

Once on contract tab, review product and select save (green checkmark)

Click on "create" to generate GM certificate.

You can now view and print certificate.

Additional notes and requirements:

Product e-rating & e-contracting are provided by PEN (Provider Exchange Network)


​PEN is an electronic data exchange that streamlines the sales process by integrating the F&I Product Provider with the Dealers’ point-of-sale system. PEN connects the Provider to a network of Dealer Systems including DMS, Menu, and Specialty Applications.


e-rating requirements

  1. A valid VIN.

  2. An odometer value.

  3. Vehicle in-service date. (IF no in-service date is found on deskit stock card, deskit will. use vehicle model year + current date as in-service date).

  4. Product coverages are limited by vehicle models and types.

e-contracting requirements

  1. Removing (deleting) contract from deskit will VOID the contract on GM portal.

    1. PEN will not allow the same identical contract to be re-submitted.

    2. You will have to make an update on contract and resubmit.
      ​Common error: 9000: Given quote not available

  2. Vehicle in-service date cannot be AFTER the contract sale date.

  3. Vehicle Contract Sale Date cannot be 60 days or more before the current date.

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